10 Tips for Design That Puts Customers First

As an online shopper or buyer, you likely notice bad customer experiences before the good ones. A design that puts customers first feels seamless and intuitive and is pretty frictionless from the point of shopping to completing a transaction. ThisRead More

How to Measure Live Chat Performance

Live chat is one of the most powerful tools for customer experience in the current marketplace.  In a world where customers are constantly connected to the online world, online chat is a reliable way of getting quick solutions to commonRead More